Click the column
heading in the selection list to sort a column in alphabetical order.If needed, Agency User Administrators can reset a user’s password.
FORGOTTEN PASSWORD OPTION: Users can generate a new password on their own. If a user forgets a password, he or she can click the Forgot Password option on the eGrants login screen. The system resets the password and emails instructions with a new temporary password.
To reset a password for an existing Agency user:
1. Login to eGrants as an Agency User Administrator.
2. If you have access to more than one Program Office, the Select Program Office window appears. Click SELECT beside the appropriate Program Office.
3. From the main menu bar, click Administration > User Management. The User Agency Summary screen appears.
4. A list of all available users for your Agency appears. Locate the user to edit:
Click the column
heading in the selection list to sort a column in alphabetical order.
Type all or
part of the information (case-sensitive) you wish to locate in one or
more fields below the column heading and click the filter icon 
.
5. Click
the Select icon 
in the row
of the user to edit. The Agency User Detail screen
appears.
6. Click the Password panel bar to expand the panel.
7. Click the Reset Password button. The system resets the password and sends an email to the user with instructions for using the temporary password.
8. Click Back to User Summary to perform other user management tasks.
For more information: