Locking or Removing Agency User Accounts

For security purposes, Agency User Administrators can lock or remove an Agency user’s account. 

After an account is locked or removed, the user cannot access eGrants.

 Locked Accounts
Accounts can be locked temporarily to prevent a user from accessing eGrants information.  Use the option to suspend privileges for a specified period of time, such as an employee’s leave of absence.  A locked account can be reactivated at any time.

Deleted Accounts
After an account is deleted, the login ID is prevented from accessing eGrants permanently.  The account cannot be reactivated and the login ID cannot be reused.  Delete accounts only if an Agency user is no longer employed.  If a deleted user wishes to open an account in the future, a new login ID is required.

LOGIN ID REUSE RESTRICTION:  Login IDs in eGrants are linked to specific user tasks, such as data entry, approvals, review comments and authorized signoffs.  In order to maintain the integrity of system records, login IDs must be unique and cannot be reused.  To prevent potential duplication of login IDs that represent user activities, deleted logins are maintained in a secured system archive.

Lock Agency User Account > Step-by-Step

To lock an Agency user account temporarily and prevent access to eGrants:

1.       Login to eGrants as an Agency User Administrator.

2.       If you have access to more than one Program Office, the Select Program Office window appears.  Click SELECT beside the appropriate Program Office. 

3.       From the main menu bar, click Administration > User Management.  The User Agency Summary screen appears.

4.       A list of all available users for your Agency appears.  Locate the user to edit:

Click the column heading in the selection list to sort a column in alphabetical order.

  Type all or part of the information (case-sensitive) you wish to locate in one or more fields below the column heading and click the filter icon Description: 00filter.

5.       Click the Select icon Description: 00padpencil in the row of the user to edit.  The Agency User Detail screen appears.

6.       Click the Account is Locked checkbox in User Account Detail pane on the left side of the screen.

7.       Click Save to lock the account.

8.       Click Back to User Summary to edit other users or perform other user management tasks.

 

For more information:

Editing User Information

Unlock Agency User Account > Step-by-Step

Delete Agency User Account > Step-by-Step